Privacy Policy

At Fitpaw, your trust means everything to us and that includes how we treat your personal information. We only collect what we need to look after you and your dog, and we keep it safe.

When you book or enquire with us, we might ask for:

• Your name and contact details (phone, email, address)
   
• Information about your dog (name, age, breed, health, and behaviour)
   
• Payment details (handled securely — we never store your card numbers)
   

We use your details to:

• Book and run your sessions
   
• Keep your dog safe and happy
   
• Send you updates or reminders
   
• Process payments and provide receipts
   

We’ll never sell your information or share it with strangers.

Your details are stored securely and only seen by the people who need them to do their job. We keep records for as long as necessary for our services, insurance, and legal requirements — then delete them securely.

You can:

• Ask what details we hold about you
   
• Request changes if something’s wrong
   
• Ask us to delete your information (where possible)
   

Contact us if you’d like to do any of the above.